Policies
Substitution Policy
Flowers follow the seasons, and sometimes the exact bloom or vessel pictured may not be available. When that happens, we’ll thoughtfully substitute something of equal or greater value while honoring the color, style, and spirit of the arrangement you chose.
If a particular flower or detail matters to you, leave us a note at checkout or give us a call.
The blooms may change. The feeling won’t.
Delivery Policy
We’re happy to deliver your flowers where they need to go. Hope N Bloom delivers throughout Sanford, Spring Lake, Broadway, Cameron, Lillington, and Vass.
Need flowers somewhere else? Give us a call at (919) 499-0660 and we’ll see what we can do.
We can deliver to the Linden Oaks community in Cameron, but we’re currently unable to deliver onto Fort Bragg.
Some local facilities, including Coty, Pilgrim’s, and several larger factories, have delivery restrictions. If you’re sending flowers to a workplace and aren’t sure, just call us first.
Not sure if we can get there, Ask us. If we can make it happen, we will.
Refund Policy
Our Fresh Flower Promise
Every arrangement is made fresh and with care.
If something isn’t right, please contact us as soon as possible. We want the chance to make it right and may offer a replacement, credit, or refund when appropriate.
Because flowers are perishable and designed to order, we are unable to accept returns. Flowers are personal. Taking care of our customers is too.